{"id":1058,"date":"2019-05-06T00:39:17","date_gmt":"2019-05-05T21:39:17","guid":{"rendered":"https:\/\/jetizz.com\/blog\/?p=1058"},"modified":"2020-01-01T18:47:57","modified_gmt":"2020-01-01T15:47:57","slug":"e-ticarette-kargonun-yeni-musteri-kazanmaya-etkisi","status":"publish","type":"post","link":"https:\/\/jetizz.com\/blog\/e-ticarette-kargonun-yeni-musteri-kazanmaya-etkisi\/","title":{"rendered":"E-ticarette Kargonun Yeni M\u00fc\u015fteri Kazanmaya Etkisi"},"content":{"rendered":"\nE-ticaretin temel ta\u015flar\u0131ndan birisi m\u00fc\u015fterinin sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fc m\u00fc\u015fteriye sorunsuz bir \u015fekilde teslim etmektir. Yani kargodur. \u00dcr\u00fcn teslimat\u0131n\u0131n sorunsuz bir \u015fekilde ger\u00e7ekle\u015fmesi m\u00fc\u015fteri memnuniyeti a\u00e7\u0131s\u0131ndan \u00f6nemlidir. Bilinen bir \u015fey var ki, sat\u0131n al\u0131m yapacak ki\u015filer, tercih edilen kargo firmas\u0131n\u0131, kargonun \u00fccretsiz olmas\u0131n\u0131 ve \u00fcr\u00fcn\u00fcn sorunsuz teslim edilmesi gibi kriterlere g\u00f6re sat\u0131n al\u0131m\u0131 ger\u00e7ekle\u015ftiriyorlar. Bu s\u00fcrecin sorunsuz atlat\u0131lmas\u0131 da e-ticaret<\/strong> sitesinin yeni m\u00fc\u015fteriler kazanmas\u0131na, eski m\u00fc\u015fterilerinin de sad\u0131k m\u00fc\u015fteri olmas\u0131na imkan tan\u0131yor. Peki, \u00fcr\u00fcn teslimat\u0131n\u0131n yeni m\u00fc\u015fteri kazand\u0131rmaya ne gibi katk\u0131lar\u0131 olmaktad\u0131r? Hangi se\u00e7enekler siteye yeni m\u00fc\u015fteri olarak d\u00f6nmektedir? \u015eimdi hep beraber bunlara bakal\u0131m.\n\n\n\n

\u00dcr\u00fcn Teslimat Bilgilerinde \u015eeffaffl\u0131k<\/h2>\n\n\n\nM\u00fc\u015fteri, sat\u0131n alaca\u011f\u0131 \u00fcr\u00fcn\u00fcn ne kadar bir s\u00fcrede kendisine ula\u015faca\u011f\u0131n\u0131 bilmek ister. Siteye ilk defa giren bir ki\u015fi, sat\u0131n alma niyeti oldu\u011fu \u00fcr\u00fcn\u00fcn detayl\u0131 bilgilerinde teslimat bilgilerini de g\u00f6r\u00fcrse sat\u0131n alma tercihini kullanabilmektedir. \u00d6rne\u011fin, \u00fcr\u00fcn\u00fcn detay sayfas\u0131nda “bu \u00fcr\u00fcn ayn\u0131 g\u00fcn i\u00e7erisinde teslim edilmektedir” gibi bir ibare bulunmas\u0131 \u00fcr\u00fcn\u00fc sat\u0131n alacak ki\u015fiyi tetikler ve sat\u0131n alma i\u015flemini ger\u00e7ekle\u015ftirebilir. Ayn\u0131 g\u00fcn teslimat se\u00e7ene\u011fi standart kargo hizmetinde bulunmamaktad\u0131r ama Jetizz<\/strong>‘nin ayn\u0131 g\u00fcn i\u00e7erisinde teslimat yapabilen e-ticaret paketini kullanmaya ba\u015flad\u0131\u011f\u0131n\u0131zda, moto kuryeler arac\u0131l\u0131\u011f\u0131yla ayn\u0131 g\u00fcnde yap\u0131lan teslimatlar size yeni m\u00fc\u015fteri olarak geri d\u00f6necektir. \u00dcstelik, sadece mesai saatlerinde de\u011fil ak\u015fam ve hafta sonu da yapabildi\u011fimiz teslimatlar sayesinde rakiplerinizden bir ad\u0131m \u00f6ne \u00e7\u0131kabilir ve yeni m\u00fc\u015fteriler kazanarak m\u00fc\u015fteri portf\u00f6y\u00fcn\u00fcz\u00fc geni\u015fletebilirsiniz.\n\n\n\n

\u00dccretsiz Kargo<\/h2>\n\n\n\nBir\u00e7ok e-ticaret sitesi \u00fcr\u00fcn teslimat\u0131n\u0131 \u00fccretsiz yapmaktad\u0131r. Bir e-ticaret sitesine girip sat\u0131n alma yapacak bir ki\u015fi, \u00fccretsiz kargo se\u00e7ene\u011fini g\u00f6rd\u00fc\u011f\u00fcnde sat\u0131n alma i\u015flemini tamamlayacakt\u0131r. \u00c7\u00fcnk\u00fc yap\u0131lan ara\u015ft\u0131rmalara g\u00f6re e-ticaret sitesine giri\u015f yapan ki\u015filerin %93’\u00fc \u00fccretsiz kargo se\u00e7ene\u011fini g\u00f6rd\u00fc\u011f\u00fcnde \u00fcr\u00fcn\u00fc sat\u0131n almak i\u00e7in detay sayfas\u0131na gidiyor, %58’i de \u00fcr\u00fcn\u00fc sat\u0131n al\u0131yor. Bu da bize \u015funu g\u00f6steriyor ki, bir e-ticaret sitesi \u00fccretsiz kargoz hizmetini sundu\u011funda daha fazla sat\u0131\u015f yapabilmektedir.\n\n\n\n

Kargo \u00c7e\u015fitlili\u011fi<\/h2>\n\n\n\nE-ticaret sitesine giren bir potansiyel m\u00fc\u015fteriye kargo \u00e7e\u015fitlili\u011fi sunmak onun sat\u0131n al\u0131m yapmas\u0131na etki edebilmektedir. \u00d6rne\u011fin, sat\u0131lan \u00fcr\u00fcnde standart kargo hizmetinin \u00fccretsiz olmas\u0131 ve buna ilave olarak belirli bir \u00fccret kar\u015f\u0131l\u0131\u011f\u0131nda ayn\u0131 g\u00fcnde teslim se\u00e7ene\u011finin yer almas\u0131 ki\u015fiyi sat\u0131n al\u0131ma y\u00f6nlendirebilir. Jetizz’in hizmetlerinden birisi olan ayn\u0131 g\u00fcn i\u00e7erisinde teslim kolayl\u0131\u011f\u0131, c\u00fczi bir farkla m\u00fc\u015fteriye sunuldu\u011funda, m\u00fc\u015fteri, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fc ayn\u0131 g\u00fcn teslim alabilece\u011fini bilerek sat\u0131n al\u0131m\u0131 ger\u00e7ekle\u015ftirebilir. B\u00f6ylelikle yeni m\u00fc\u015fteriler kazan\u0131labilir veya sat\u0131\u015flarda art\u0131\u015f sa\u011flanabilir. Kargonun se\u00e7eneklerini \u00e7e\u015fitlendirerek m\u00fc\u015fteriye sunulan tercih hakk\u0131 m\u00fc\u015fterinin e-ticaret sitesine g\u00fcvenini artt\u0131racakt\u0131r.\n\n\n\n

Kargo G\u00fcvenli\u011fi ve Tesliminin Garanti Edilmesi<\/h2>\n\n\n\nBazen, sat\u0131n al\u0131nan \u00fcr\u00fcn kargoda hasar g\u00f6rebiliyor veya \u00e7ok de\u011ferli bir \u00fcr\u00fcn kargoya teslim edilmez d\u00fc\u015f\u00fcncesiyle ki\u015filer sat\u0131n al\u0131m yapmayabiliyorlar. Bu da e-ticaret sitesine olumsuz anlamda d\u00f6n\u00fc\u015fe sebebiyet verebiliyor. Fakat, kargonun g\u00fcvenli\u011finin ve teslimin garanti edilmesi sa\u011flan\u0131rsa siteye giren ki\u015fide g\u00fcven y\u00fcksek olacak ve sat\u0131n alma i\u015flemini tamamlayacakt\u0131r. Standart kargo hizmetinden ayr\u0131 bir s\u00fcrece ihtiya\u00e7 duyan bu durum, Jetizz<\/a>‘in sundu\u011fu hizmetlerle sa\u011flanabilmektedir. De\u011ferli \u00fcr\u00fcnler veya zaman\u0131nda ve ki\u015fiye \u00f6zel teslimin ger\u00e7ekle\u015ftirilmesi gibi durumlar\u0131, kurye hizmetlerimizle sa\u011flamaktay\u0131z. \u00d6zel moto kurye<\/strong>ler vas\u0131tas\u0131yla kargo da\u011f\u0131t\u0131m\u0131 ger\u00e7ekle\u015ftirmekteyiz ve ayn\u0131 zamanda kimlik ibraz\u0131n\u0131n zorunlulu\u011fu gibi se\u00e7eneklerle kargoyu ilgili ki\u015fiye bizzat teslim edebilmekteyiz. B\u00f6ylelikle, de\u011ferli \u00fcr\u00fcnlerin standart kargo hizmetinde sunulmayan bu hizmetlerle en iyi \u015fekilde da\u011f\u0131t\u0131m\u0131n\u0131n yap\u0131laca\u011f\u0131n\u0131 belirtmek isteriz.\n\n\n\n

\u0130ade Ko\u015fullar\u0131<\/h2>\n\n\n\nBaz\u0131 durumlarda m\u00fc\u015fteri sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fc iade etmek isteyebilir. Bu gibi durumlar her ne kadar can s\u0131k\u0131c\u0131 olsa da, iade durumlar\u0131nda m\u00fc\u015fteriye en iyi se\u00e7ene\u011fi sunan e-ticaret siteleri yeni m\u00fc\u015fteri kazanmada o kadar \u00f6nde olmaktad\u0131rlar. Ki\u015fi, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fcn hasarl\u0131 \u00e7\u0131kmas\u0131, istedi\u011fi kalitede gelmemesi, \u00fcr\u00fcn\u00fcn garanti kapsam\u0131nda sorunlar\u0131n\u0131n \u00e7\u0131kmas\u0131 gibi durumlarda \u00fcr\u00fcn\u00fc iade etmek isteyebilir. \u0130\u015fte bu durumda, ki\u015finin e-ticaret sitesiyle ileti\u015fime ge\u00e7ip kargo firmas\u0131na giderek \u00fcr\u00fcn\u00fc sat\u0131c\u0131ya ko\u015fulsuz g\u00f6nderebilmesi ve bunun garanti edilmesi sat\u0131n almay\u0131 tetikleyici unsurlardand\u0131r. Sat\u0131\u015f sonras\u0131 destek kapsam\u0131na giren bu gibi durumlar\u0131n m\u00fc\u015fteride memnuniyete sebep olmas\u0131 ve bunun da yeni m\u00fc\u015fterilere kap\u0131 a\u00e7mas\u0131 muhtemeldir.\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\nBir e-ticaret sitesi<\/strong> i\u00e7in en \u00f6nemli konu kargodur. Bu yaz\u0131m\u0131zda kargonun e-ticaret sitelerine ne gibi katk\u0131 sa\u011flayaca\u011f\u0131n\u0131 belirtmeye \u00e7al\u0131\u015ft\u0131k. Bizi takip ederek yeni bilgiler edinebilir ve sat\u0131\u015flar\u0131n\u0131z\u0131 art\u0131rabilirsiniz. Bunun i\u00e7in sosyal medya hesaplar\u0131m\u0131z\u0131 takip etmeyi ihmal etmeyin.\n","protected":false},"excerpt":{"rendered":"

E-ticaretin temel ta\u015flar\u0131ndan birisi m\u00fc\u015fterinin sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fc m\u00fc\u015fteriye sorunsuz bir \u015fekilde teslim etmektir. Yani kargodur. \u00dcr\u00fcn teslimat\u0131n\u0131n sorunsuz bir \u015fekilde ger\u00e7ekle\u015fmesi m\u00fc\u015fteri memnuniyeti a\u00e7\u0131s\u0131ndan \u00f6nemlidir. Bilinen bir \u015fey var ki, sat\u0131n al\u0131m yapacak…<\/p>\n","protected":false},"author":1,"featured_media":1064,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[20,30,21],"tags":[24,77,25,29,28],"yoast_head":"\nE-ticarette Kargonun Yeni M\u00fc\u015fteri Kazanmaya Etkisi - Jetizz Kurumsal Blog<\/title>\n<meta name=\"description\" content=\"E-ticaretin temel ta\u015flar\u0131ndan birisi m\u00fc\u015fterinin sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fc m\u00fc\u015fteriye sorunsuz bir \u015fekilde teslim etmektir. 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